Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Turbo Hosting website and services. By using our platform, you agree to comply with all applicable laws and regulations. We reserve the right to review and amend these terms at our sole discretion. Turbo Hosting provides high-performance infrastructure and management tools. By creating an account, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under applicable jurisdiction.

2. Service Agreement

Our service agreement ensures that both the provider and the user understand their rights and limitations regarding the hosting environment.

• Service Availability: We strive for 99.9% uptime, excluding scheduled maintenance or unforeseen external network outages.
• User Responsibilities: Users are responsible for maintaining the security of their account credentials and all activities occurring under their account.
• Content Guidelines: Users may not host illegal content, malware, or material that infringes on third-party intellectual property rights.
• Payment Terms: Services are billed in advance on a recurring basis. Failure to pay may lead to temporary suspension or termination.
• Technical Support: Support is provided via our dashboard and is limited to infrastructure and control panel issues.

3. User Obligations

To ensure a stable environment for all clients, users must adhere to the following rules:

1. Do not attempt to bypass server resource limits or security protocols.
2. Prohibit the use of services for illegal activities, including DDoS attacks or unauthorized scanning.
3. Maintain updated contact information for billing and security notifications.
4. Ensure that all hosted software is kept up to date to prevent security vulnerabilities.
5. Users are solely responsible for backing up their own data, regardless of our automated backup services.

4. Privacy and Data Protection

We value your privacy. Our data practices are designed to protect your personal information while providing a seamless hosting experience.

Data Collection and Usage

We collect minimal data required for service provision, such as email addresses and billing information. This data is never sold to third parties.

• Processing of payments through secure, encrypted gateways.
• Logging of IP addresses for security and fraud prevention.
• Storage of configuration files necessary for server deployment.
• Cookies used solely for maintaining session states and preferences.

5. Service Limitations

While we offer high-performance hardware, all services are subject to "Fair Use" policies. Turbo Hosting reserves the right to limit or throttle accounts that consume excessive resources (CPU, I/O, Network) in a way that negatively impacts other users on the same node.

6. Termination of Services

We reserve the right to suspend or terminate access to our services at any time, without prior notice, for conduct that we believe violates these Terms.

Grounds for Termination

1. Non-payment or fraudulent chargebacks.
2. Violation of our Acceptable Use Policy (AUP).
3. Abuse or harassment directed at our support staff.
4. Involvement in activities that threaten the stability of our network.

7. Liability and Disclaimers

Turbo Hosting provides services "as is" and "as available." We do not guarantee that the service will be uninterrupted or error-free. In no event shall Turbo Hosting be liable for any indirect, incidental, or consequential damages, including loss of data or profits, arising from the use of our services.

8. Changes to Terms

Turbo Hosting reserves the right to modify these terms at any time. We will notify users of significant changes via the email address associated with their account or through a prominent notice on our control panel. Continued use of the service after changes constitutes acceptance of the new terms.

9. Contact Information

If you have any questions regarding these Terms and Conditions, please contact our legal team through the support ticket system in your Advanced Control Panel or via email.

• Email: info@turbohosting.net
• Address: The Netherlands (No phisical visit)